This is Waves community forum, helpdesk and knowledge base

Under review

SURELITY

Kate 3 months ago in Money issues • updated by Twiggy Smile 3 months ago 1

it is a first time i used wave wallet to transfer my token i do not see them after transferring 

Answered

Not enough Waves for the transfer

autholykos 3 months ago in Money issues • updated by Twiggy Smile 3 months ago 6

I have exchanged my WGR for Waves and Waves Lite shows that I now own 367.65653903 Waves. However, I tried to send them to my bittrex account or to use the decentralized exchange to convert them in BTC but neither worked. Sending the Waves to Bittrex yields "Error! Not enough Waves for transfer" and placing orders to the decentralized exchange notifies "Error! Order has not been created".


My address is: 3PEzp74BjTdVfM7oov6qrwUJoKigYhDQ4hr

Waves Lite Client Waves Decentralized Exchange (DEX) Waves token
Answered

Help! My Waves

Ayfer Polat 3 months ago in Money issues • updated 3 months ago 6

Why nobody is responding to my ticket 214. I am waiting since April (!) for my Waves which I invested during the ICO.

Waves token ICO
Answered

I have not saved the seed to enter my account

Saanty Grizbian 3 months ago in Money issues • updated by Twiggy Smile 3 months ago 5
How are you? First of all I explain to you that I create an account on this page to use it for Crypto Ping tokens. I had never used a wave platform.
In creating the account, at no time you are warned that the Seed will be the only method to re-enter your account.
As you also request to register a user and a password, I would believe that it would only serve me with that.
I'm on the same PC, and the same IP connection.
I ask you, please help me re-enter my account, whose addres is 3PCi44q2fr2nAMb5R2b2rzPAS7msbHiBpDm
My personal email is [email protected] so that they can give me this assistance.
I know that in their policies, you say that the seed is the only method, and do not take responsibility for the loss.
But I repeat, in the creation of the account should be expressly warned that it is NECESSARY to save and preserve the seed. For this reason, they are obliged to give me this assistance.
Please verify any information you need and help me login.
Thank you very much. Sorry for my so basic English.
SEED
Answered

mobilego to ttidex

Aristotelis56 4 months ago in Money issues • updated by Twiggy Smile 4 months ago 3

i sent mobilego to tidex and they never showed up. What happened? i added the attachment all good, but the mobilego vanished!! my address is 3P3RKxABPpDK6ghuXLoDxyZkygbnoJwDKgd

Unscheduled Maintenance

Twiggy Smile 4 months ago in Money issues • updated 4 months ago 0

Please note that due to unscheduled maintenance the lite client is offline, displaying Block 0. Please keep in mind that the wallet is just an interface and all your assets are safe. You can check your address here to ensure your balance is correct: http://www.wavesgo.com

Maintenance will last for approximately 2 hours. We are sorry for the inconvenience and will keep you updated.


P.S. Due to assets distribution transaction may take longer than usual. Please wait for the confirmation or increase the commission when sending waves and/or assets.


На данный момент в связи с проведением внеплановых технических работ Lite Client находится в режиме оффлайн (Block 0). Напоминаем, что кошелек - это только интерфейс и все ваши ассеты надежно защищены. Чтобы убедиться в этом, можете проверить свой адрес здесь - http://www.wavesgo.com 

Технические работы будут продолжаться около двух часов. Приносим извинения за доставленные неудобства, будем держать вас в курсе событий!


P.S. В связи с дистрибьюцией ассета транзакции проходят медленнее обычного. Пожалуйста, дождитесь подтверждения или увеличьте комиссию при отправке Waves и/или ассетов.

Waves Lite Client Waves Decentralized Exchange (DEX) USD Gateway Node Maintenance Leasing iOS Wallet Indacoin Gateway Euro Gateway Ethereum Gateway Android Wallet
Answered

Не записал свой wallet seed от кошелька

Юрий 4 months ago in Money issues • updated by Twiggy Smile 2 weeks ago 2

Здравствуйте! При обновлении кошелька на последнюю версию у меня запросило wallet seed. Я его к сожалению не записал при создании (не обратил внимание, так как интерфейс на английском, думал, что какая-то фраза). Теперь естественно не имею доступ к своему кошельку.


У меня есть все данные кроме wallet seed: кошелек, пароль от него, когда был создан, остаток средств, транзакции и тд.

Можете помочь мне его восстановить?

SEED
Fixed

cannot withdraw my BTC to another wallet

Zigmund 4 months ago in Money issues • updated by Twiggy Smile 4 months ago 3

Hello, 


I cannot withdraw my BTC from my wallet WAVES to another one, I don't know why.. 


The transaction seems to be taking care of (grey line "outgoing transfer" appears on my main page), but few minutes later the grey line in my transaction table is gone. No transaction done. 

 

My WAVES BTC account is not debited. 


Please could you find why I cannot withdraw my WAVES BTC?


Thank you 

Answered

Повисли waves в кошельке

Миша Грубиян 4 months ago in Money issues • updated by Twiggy Smile 4 months ago 16

Пытался перевести на yobit.net, раньше никогда проблем не было.

А тут повисли монеты в транзакциях, на бирже их нет, в кошельке отображаются но с ними ничего нельзя сделать как будто их нет.

Waves Lite Client
Answered

11 hours to remove ethereum and no emergency relief falls.

Brandon Rovira 4 months ago in Money issues • updated by Twiggy Smile 4 months ago 1

11 hours to remove ethereum and no emergency relief falls.

my addres 

3PDBEc4x4A7qWRJDeosQYcN6n5YrRM8NCbt


06/08/2017 21:55:38Outgoing Transfer


send to 

0xf09b52025e9787f6cd418ab37e9b2ec57e3ef95b


TX ID: DYSmtZhadoMs6o2XQAYo1FBdk8wSuaQrxprRuvcUG5EG | TYPE: Outgoing Transfer | DATE: 06/08/2017 21:55:38 | SENDER ADDRESS: 3PDBEc4x4A7qWRJDeosQYcN6n5YrRM8NCbt | TX AMOUNT: 2.98900000 Ethereum | RECIPIENT ADDRESS: 3PFGuX41ShY9a8YtRVKdqq3AJNoWqWE1Bcu | TX FEE: 0.001 Waves | ATTACHMENT: KpeGo9AKZtMWAghrJHR



and this windraw


07/08/2017 2:25:16Outgoing Transfer




TX ID: BN9Z9mZSAyQo39robL5fiqebnCnjxFdm3QAAHHURiinr | TYPE: Outgoing Transfer | DATE: 07/08/2017 2:25:16 | SENDER ADDRESS: 3PDBEc4x4A7qWRJDeosQYcN6n5YrRM8NCbt | TX AMOUNT: 3.59899999 Ethereum | RECIPIENT ADDRESS: 3PFGuX41ShY9a8YtRVKdqq3AJNoWqWE1Bcu | TX FEE: 0.001 Waves | ATTACHMENT: KpeGo9AKZtMWAghrJHR



It's crazy I have more than 6.5 ether lost in the air urgently help please. too much time.