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Answered

hacked account

Lora Anderson 4 months ago in Money issues • updated by Twiggy Smile 4 months ago 1

Hello
I need help yesterday my account on  was hacked .
Someone transfer all my money from my own legal address  ,which I am owner I have private key and
all stuff to give proof is my address
This is my address what was hacked :
http://www.wavesgo.com/account.html?3PHmtgC4EPhCvXsPydtc6EnVx2qjbJVXhze

 all money to this address, hacker address
3PFDz5gHHzTzbjhtV4ZVVrGqoA3C4owrp67

Is there any process to stop transaction and back money
There is Primalbalance token who not yet on excange
Can you help me somehow.
Can anyone  monitoring that address
and stop all transaktion what that address

Answered

Bitcoin withdrawal

Abdelaziz 4 months ago in Money issues • updated by Twiggy Smile 4 months ago 2

Hi. I sent 0.10335981 btc from the waves lite client to my bittrex btc wallet but didn't receive any? How can we solve that? Thanks

Answered

I can't see my Starta Tokens anymore

guillaume.guerry 4 months ago in Money issues • updated by Twiggy Smile 4 months ago 5

Hello,

One week ago I could see my starta tokens in the portofolio.

Now I can't see them anymore. How can I do to get it again ?




Here my address : 3PNdeLTMfG1uXRyRpKkuzSU7bhhaE9CwJji

I use the version : 0.4.29a

Answered

Депозит

kucherenko_tambov_vlad 4 months ago in Money issues • updated by Twiggy Smile 4 months ago 1

НЕ посмотрев перевел на депозит биткойн меньше 0.01 биткойна ! !Средства теперь не придут на баланс ? 

Bitcoin Gateway
Answered

Missing Withdraw!

Steve James 4 months ago in Money issues • updated 4 months ago 4

Hi there,


I have tried to withdraw btc to my account and I have the following issues and concerns!


1) The BTC address showing in the history is NOT the address I sent it to and have no idea what that address

2) Blockchain does not list the transaction at all

3) my btc balance is showing 0 with you


TX ID: 5ajwSdXwHQEcMjM2TtCSGW18kA94CdPJztYhPoYaMFzZ | TYPE: Outgoing Transfer | DATE: 16/07/2017 12:32:43 | SENDER ADDRESS: 3P33t9CP1uome1c18WNbKNAv8HcxCGRbRx6 | TX AMOUNT: 0.01990000 Bitcoin | RECIPIENT ADDRESS: 3PFGuX41ShY9a8YtRVKdqq3AJNoWqWE1Bcu | TX FEE: 0.001 Waves | ATTACHMENT: KpeGnQ1kvchEq2poGkT


Please tell me what it going on?

Bitcoin Gateway
Answered

deposit unconfirmed

j.wes 4 months ago in Money issues • updated by Twiggy Smile 4 months ago 3

my deposit is unconfirmed ca n you check pls

Answered

Softfork

cyverbob5 4 months ago in Money issues • updated by Twiggy Smile 4 months ago 1

Hi, good morning, i would like to ask about the softfork from this August 1st, will our btc be safe? Do you have any news or 'plan' to follow in worst case scenario?

Bitcoin Gateway
Answered

Your platform exchanged 0.01 BTC into 0.004 BTC worth of WAVES without my permission. Why did this happen?

cyrusefx 4 months ago in Money issues • updated 4 months ago 7

I don't understand why 0.01 of my BTC needed to be instantly converted to WAVES, at a very expensive price. Can somebody please explain to me why this happens? Thank you.