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Answered

Withdrawal BTC not accredited

jcconte1975 2 weeks ago in Money issues • updated by Twiggy Smile 2 weeks ago 1

Hi.

More than an hour ago I made a withdrawal from BTC from my 3P7HXjWvYw7KTPGswKrsUgHtfkYv2Yk2C5N account to the address 3PAs2qSeUAfgqSKS8LpZPKGYEjJkcud9Djr, that is, a reverse operation performed a few hours ago.
This is the information of the operation:
TX ID: HG6F5a97dn7wGHotBAqWLvf3zz61PrD2nLpakNFV9751 | TYPE: Outgoing Transfer | DATE: 06/11/2017 17:41:50 | SENDER ADDRESS: 3P7HXjWvYw7KTPGswKrsUgHtfkYv2Yk2C5N | TX AMOUNT: 0.09933656 Bitcoin | RECIPIENT ADDRESS: 3PAs2qSeUAfgqSKS8LpZPKGYEjJKcud9Djr | TX FEE: 0.001 Waves | ATTACHMENT: Kpj6zg17Pkfj7TFwNVB
The deposit operation was practically instantaneous and this is very delayed.
What is happening?
Can you help me with this problem?
I await an answer
Thanks.

Bitcoin Gateway
Answered

Where have my tokens gone?

GigaGio 2 weeks ago in Money issues • updated by Twiggy Smile 2 weeks ago 1

Hello,
I had 1,784.85833566 MobileGo Tokens at 3PMbU7UH5g711C5MvDK4xnp7vNQeYKjdXGg --- now there is nothing. Where have my tokens gone?

Assets Waves Lite Client Waves Decentralized Exchange (DEX)
Under review

LTC Error! Order has not been created!

jcconte1975 2 weeks ago in Money issues • updated by Support Agent 2 weeks ago 3

Hi.
My account is 3P7HXjWvYw7KTPGswKrsUgHtfkYv2Yk2C5N
I try to place a LTC 1.12670734 sale transaction and it returns the message Error! Order has not been created!
I have 0.00842416 WAVES of balance.
I need to resolve this problem as soon as possible.
Can you help me?
I await an answer
Thanks.

Answered

ETH not accredited

jcconte1975 2 weeks ago in Money issues • updated by Support Agent 2 weeks ago 1

Hi.
On 2017-11-05 04:09:08 make an ETH shipment to my account 0x226b46a04062a3d5d51db0081c436a562896faad as can be seen in the hash https://www.etherchain.org/tx/0x95d6202242a63432017ae3e4f09d7d420b603109f788e09c4bf94a85e0ab7f79
So far it has not been accredited.
It is the second mail I send.
I need a solution in this regard.
I await an answer.
Thanks.

Ethereum Gateway
Answered

Не работает Ethereum шлюз на ввод

Ярослав Логинов 2 weeks ago in Money issues • updated by Twiggy Smile 2 weeks ago 1

Здравствуйте. Подскажите пожалуйста. Отправил 1 ETH с myetherwallet к себе в кошелёк Waves, но они не пришли. Транзакция https://etherscan.io/tx/0xa0de3120598d349926a3db6fcc8dbe68341293dd7c256e884caed09d510dd6a0

Кошелёк Waves 3PDPvJ8fSevaWBfSEK987SZ5jL9Z2jmKJRG

Адрес на который отправлял 0x918a41d456206e38e6d8278221f6da9a4c928ad8

На данный момент с момента принятия транзакции в Eth-сети прошло уже более шесть часов.

Есть похожая проблема тут, которая разрешилась ожиданием 1.5 часа: http://support.wavesplatform.com/forums/1-general/topics/7097-ne-postupili-eth-na-koshelyok/


Answered

Не пришли биткоины

mr Concorde 3 weeks ago in Money issues • updated by Support Agent 3 weeks ago 1

Ввел час назад 0,5 биткоина. Их нет 


https://blockchain.info/address/3J4h1UXZLvkLdaaVbBhyWSuVJi7a91rbd9

Waves Lite Client Bitcoin Gateway
Answered

My Exchanged Amount is not displayed on my balance

Dantoon17 are12 3 weeks ago in Money issues • updated by Twiggy Smile 3 weeks ago 1

I placed an order and it says filled. Transaction history shows i received 98 waves from it bit then it does not show up in my balance.

Waves Lite Client Waves Decentralized Exchange (DEX) Assets
Answered

stop transfer

nielsmarnegrave9 4 weeks ago in Money issues • updated by Support Agent 4 weeks ago 7

I send a transfer but make a mistake for the address

how can I stop it please??

Answered

Транзакция Waves более 50 часов

eeeoneminer 1 month ago in Money issues • updated by Support Agent 1 month ago 1

ID: Hxbk6kdCtWspukk6YjuxT2jJhYvABVN5fRofRZ5ff4mM

Timestamp: 2017-10-19 20:13:35

Amount: 63.93923484

Sender: 3P31zvGdh6ai6JK6zZ18TjYzJsa1B83YPoj

Recipient: 3P6zSNELuHut6BSvQCKDGZJBop5uC9D6eVk

Waves token
Under review

Impossible to withdraw waves money

njohannsen 1 month ago in Money issues • updated by Support Agent 1 month ago 1

Hi.


Just tried to withdraw to my bitcoin bittrex wallet. It says unknown address? After that I tried to transfer my money to the intern BTC account at my waves app platform. Here it also says wrong address. Why is that? Hope u can help.

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