This is Waves community forum, helpdesk and knowledge base

Under review

Can ETH or BTC be withdrawn?

Remo361 4 months ago in Bug • updated by Twiggy Smile 4 months ago 1

Whenever I attempt to withdraw Bitcoin or Ethereum the window automatically closes.  I can understand BTC being limited due to the recent Bitcoin fork (although that shouldn't be an issue now) there is no reason to limit ETH.  I have enough Waves to do the withdrawl it just automatically closes.  Here is my waves public address:  3PJRrj17ubVaRevpR5c8uXuVxgMTrh7xThD


I have .111766 BTC and .0469 ETH with .2x waves for fees.  Why am I not allowed to withdraw anything?

Ethereum Gateway
Answered

HOW TO WITHDRAW!!!

hur 4 months ago in Bug • updated by Twiggy Smile 3 months ago 14

When I click BTC or ETH withdraw button, a withdrawal window pops up and 1 sec later, 

it disappears. 

OMG, i hate waves. 

my mistake to deposit in this wallet.

Tell me how to get out of this hell.

Bitcoin Gateway Ethereum Gateway
Fixed

When I click on withdraw the window opens and closes instantly

alexandro.galindo 4 months ago in Bug • updated 4 months ago 12

When I click on withdraw the window opens and closes instantly as I solve this, it only happens in withdraw ethereum


Waves Lite Client
Fixed

exchange won't scroll

admdch 4 months ago in Bug • updated by Twiggy Smile 4 months ago 5

When I go to the exchange it will not scroll up or down. I am also looking to buy COEVAL and it says nothing found

Waves Lite Client
Under review

I can't scroll down and see the whole page on the exchange page

chuckgray 4 months ago in Bug • updated by Twiggy Smile 4 months ago 1

I can't scroll down and see the whole page on the exchange page

Waves Lite Client
Answered

Error! Failed to load balance details

Marcopolo 4 months ago in Bug • updated by Twiggy Smile 2 months ago 3

chrome app won't load up I get 

Error!
Failed to load balance details

Waves Lite Client
Fixed

Unable to withdraw Ethereum

andreslee 4 months ago in Bug • updated by Twiggy Smile 4 months ago 3

I´m unable to withdraw ETH from wallet. The moment I click Withdraw the pop up dissapear instantly.

Waves Lite Client
Answered

A couple of suggestions

derek 4 months ago in Bug • updated by Twiggy Smile 4 months ago 1

Hey guys .... I love my Waves wallet!  It works really well and you're doing a great job! Keep it up. A couple of little things:


- In the main wallet screen, it shows my balances in a manner that I found a wee bit confusing. It says something like, Waves 837" and then in smaller type, "'.39744443".   For a long time I thought that this meant I had 837 Waves in total, and .397 etc. were available for use. (I'm leasing most of my Waves).  Later I realised this was just the figures after the decimal place. I'd suggest on the second line, giving the full number of Waves - 837.3974443.


- I imagine you know this, but there's a little glitch at the moment when I try to click the "withdraw" button for my bitcoins. The pop-up screen comes up for a second, but then it disappears very quickly. Eventually I've been able to get it to work, but it takes like 10 tries or so.


- Sometimes when I go to the Waves Decentralised Exchange and search for an asset, it will tell me "nothing is found". (Even when it's clearly an asset that is listed on the exchange).  I have to log out of the exchange and log back in again to get it to work.


Anyway I know this is new software, and overall it is great! Thank you.

Bitcoin Gateway Waves Decentralized Exchange (DEX)
Fixed

BTC Withdrawal Screen just flashes

Steve Burt 4 months ago in Bug • updated by Twiggy Smile 4 months ago 1

Hi there when I click "withdrawal" on BTC the withdrawal screen flashes up for a splt second then my Waves wallet goes grey and I cannot see the withdrawal screen.


Please advise on how to fix this problem so that I can withdraw BTC from my Waves wallet, I have sufficient Waves.


Thanks

Bitcoin Gateway
Under review

Can't cancel buy order for WGR/BTC

tmaher_libtax 4 months ago in Bug • updated by Twiggy Smile 4 months ago 1

I attempted to buy WGR for BTC on the waves wallet and it didn't go through (as a matter of fact, no other transactions are on the Lite Client for this pair. It won't allow me to cancel the purchase order. Please advise.