Please note that due to the upcoming BCH network upgrade (hard fork) all BCH gateway transfers will be suspended for the undefined period starting from tomorrow, November 15, 2018, 2 pm UTC (17:00 MSK time).
We'll be monitoring the upcoming BCH fork and how things unfold. You will be notified of the gateway being back to operation at a later date.
We apologize for any inconvenience and thank you for your patience and understanding.
Customer support service by UserEcho